Contents of this Site
While we strive to always provide the latest information and details about our product offerings on this Website, information presented here is subject to change and is not guaranteed to be free from errors. Contents of this Website only apply to Tours and Excursions located in the Destinations in which we operate. All prices listed in this Website are in U.S. Dollars unless otherwise specified. Promotions listed in this Website can be changed or withdrawn at any time.
No Unlawful or Prohibited Use
As a condition of your use of this Website, you warrant that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
Prepaid Tour & Excursion Reservations
By reserving your tour and excursion, you authorize Aventuras Dominican Excursions to book reservations for the total reservation price. You agree that your credit card will be charged by Aventuras Dominican Excursions for the total reservation price.
For cancellations by Guests, cancellation charges depend on when Aventuras DR Corp receives notice of the cancellation, charges are as follows: – We will charge a cancellation fee of 50% if the booking is canceled 2 days or less before the event
A full refund will only be issued if requested three (3) days before the excursion date. No refunds or adjustments will be made for any portion of your tour not utilized.
All requested changes to reservations are subject to Aventuras’ sole discretion, and any changes must be approved in writing. Changes are subject to all applicable fees, and charges. Guests wishing to make a change should notify this in written form to the following e-mail addresses: [email protected] and/or [email protected]
This privacy statement covers the mydominicanadventure.com and websites operated by Aventuras Dominican Excursions. We understand that booking online involves significant trust on your part. We value your trust and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this Website, you are accepting the practices described herein.
Aventuras is the sole owner of the information collected on mydominicanadventure.com and affiliate websites. We receive and store any information you enter on our website or give us in any other way. These include information that can identify you (“personal information”), including your first and last name, telephone number, postal and e-mail addresses, fax number, and billing information (such as credit card number, cardholder name, and expiration date). You can choose not to provide information to us, but in general, some information about you is required in order for you to book a tour/excursion; complete a traveler profile; participate in a survey, contest, or sweepstakes; ask us a question, or initiate other transactions on our site.
How we use your information
We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the tours/excursions bookings you conduct on our website. We use other personal information about you for the following general purposes: to provide you with the tour/excursion information you request; to provide you with tour/excursion confirmation and updates; to manage your account, including processing bills and providing tour/excursion notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers on tours/excursions that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Usage; and as otherwise described to you at the point of collection.
This Website may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These websites may contain information or material that some people may find inappropriate or offensive.
These other websites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the Website or party by us, or any warranty of any kind, either express or implied.
Aventuras DR Corp may be required by law to disclose information you have provided in obtaining its travel products or services. Aventuras DR Corp may also disclose information against someone who poses a threat to its interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for Aventuras DR Corp to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.
Your choices with respect to collection and use of information
As discussed above, you can choose not to provide us with any information, although it may be needed to book a tour/excursion or to take advantage of certain features offered on this website. We also provide various ways for you to ‘opt-out’ of receiving additional information from us. These are offered at the time you provide us your information, when you receive an e-correspondence and/or by sending an e-mail to [email protected] If you do not wish to continue receiving any online promotional communications from Aventuras, such as e-mail or online newsletters, you can opt-out of receiving these communications by clicking on the unsubscribe link located at the bottom of the e-correspondence received
Cookies and Other Web Technologies
Cookies: A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our website. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
Aventuras DR Corp collects certain technical information from your computer each time you request a page during a visit to the Web site. This information is collected from your computer’s Web browser and may include your IP address, operating system, Web browser software (i.e. Netscape Navigator or Internet Explorer), and referrer Web site. We also may collect information about your online activity, such as tours viewed and bookings made. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.
Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether your information may be collected and thus may be used to identify you.
How we protect your information
We want you to feel confident about using this website to reserve your tours and excursions, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
By accepting these Terms and Conditions, you acknowledge and agree that all content presented to you on this Website is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Aventuras Dominican Excursions.
You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this Website in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this Website. TripAdvisor is not affiliated with Aventuras in any way or form. The TripAdvisor logo is property of TripAdvisor and not Aventuras
Modification of These Terms and Conditions
Aventuras Dominican Excursions reserves the right to change the terms, conditions, and notices under which this Website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of Website and facilities offered by Aventuras Dominican Excursions.
The laws of the United States govern this agreement. You hereby consent to the exclusive jurisdiction and venue of courts in the United States, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Aventuras DR Corp as a result of this agreement or use of this Web site. Performance of this agreement by Aventuras DR Corp is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by Aventuras DR Corp with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect. Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.